Privacy Policy

And Terms & Conditions

Sugar Ray’s DC operates as an Initiative 71 compliant company. We operate sugarraysdc.com website. This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users on the site. We use your personal information only for providing & improving service to clients and for site proper use. By using this site, you agree to the collection and use of information in accordance with this policy. We regard your privacy seriously and provide this Privacy Policy to describe which information is collected, how it is collected, and how we use it.

Information Collection & Use

While using our site and when you register with us through our site, we may ask for you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include but is not limited to your name, address, phone number, identification card, email address and/or billing information (if applicable). We use your personally identifiable information mainly to provide the service and administer your inquiries.

We may also collect other non-identifying information that you provide as part of registration (i.e. zip code and individual preferences). We use this personally identifiable information (in some cases, in conjunction you with your non-identifying information) mainly to provide services, complete transactions, and administer your inquires. We may combine your personally identifiable information with your non-identifiable information with other users to attempt to provide better experience, to improve quality of service, and to analyze and understand how our site and services are being used. We may also use this combined information without aggregating it to serve customers specifically for example to deliver a product to you according to your preferences.

We also use your personally identifiable information to contact you with Sugar Ray’s DC marketing or promotional materials and other information that may be of interest to you. If you decide at any point to no longer wish to receive such communications from us, please follow unsubscribe information provided in any communication or contact us at info@sugarraysdc.com.
We do not store any of your financial information including billing and credit card information. Your financial information may be processed by a third-party service. Your name, address details and all other personal information will remain confidential at all times.

Service Providers

We may employ third-party companies and individuals to facilitate our site and services, to provide the service on our behalf, to perform site related services (i.e. without limitation, maintenance services, database management, web analytics and improvement of the sites features) or to assist us in analyzing how the site and service is being used. These third parties only have access to your personally identifiable information only to perform these services on our behalf and are obligated not to disclose or use it for any other purpose.

Communications

We may use your personal information to contact you with marketing and promotional materials, newsletters, and other information.

Security

The security of your personal information is the utmost important to us, but remember that no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our site. The log data my include information such as your computer’s internet protocol (“IP”) address, browser type, browser version, the pages of our site your visit (not limited to the time and date of your visit, the time spent on those pages and other statistics).

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browsers from a website and stored on your computer. Like many sites, we use cookies to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Children’s & Under 21 Privacy

Our site is not directed to children and adults under the age of 21. We do not knowingly collect any personal information about children or adults under the age of 21. If we obtain actual knowledge that we have collected personal information for any under the age of 21, that information will be deleted immediately from our database, unless it is necessary to retain for legal purposes.

If a parent believes that his or her child has submitted personal information to us, he or she can contact us via email at info@sugarraysdc.com. We will promptly delete information that relates to any child under that age of 18. Please note it is possible for information to be archived in web logs and back-up archives after we delete from our active database.

Changes to Privacy Policy

This Privacy Policy is effective as of 3/1/2021 and will remain in effect except with respect to changes in its provisions in the future, which will be in effect immediately after being posted to this page. We reserve the right to update and change the Privacy Policy at any time. Continued use of services after we post any modifications to the policy on this page will constitute acknowledgement of the modifications and your consent to abide by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you via email or by placing a prominent notice on our website. Contact us if you have any questions regarding our Privacy Policy at info@sugarraysdc.com.

Code of Conduct

Sugar Ray’s DC is committed to provide safe, clean, and legal cannabis product to all customers. To promote a safe and comfortable environment for all, individuals are asked to act appropriately at all times when interacting with our staff via phone, digital or in person. Our code of conduct outlines prohibited behavior by the actions listed below (list is not all-inclusive of inappropriate behaviors):

  • Harassment or intimidation by words, gestures, body language or any type of menacing behavior
  • Physical contact with any Sugar Ray’s DC employee in an aggressive or threatening way
  • Verbally abusive behavior, including angry or vulgar language, swearing, name-calling or shouting
  • Theft or behavior that results in the destruction of loss of property

We asked that members identify themselves when asked by a Sugar Ray DC employee. Any reported incidents will be investigated by the Operations Manager. Suspension or termination of Sugar Ray’s membership may result if a violation of the Code of Conduct occurs.